1. Information We Collect
BookMySoftware collects information you provide directly to us when you fill in forms, submit reviews, claim a software profile, or contact our team. This may include your name, email address, company name, and the content of your communications.
We also collect certain information automatically when you visit the platform, including your IP address, browser type, referring URLs, pages viewed, and time spent on the site. This data is collected through standard web analytics tools.
2. How We Use Your Information
The information collected is used to operate and improve the BookMySoftware platform, including:
- Processing review submissions and profile claim requests.
- Responding to inquiries sent through our contact channels.
- Sending platform updates, service notifications, or newsletters where you have opted in.
- Detecting and preventing fraudulent activity or platform abuse.
- Analysing usage patterns to improve directory performance and content quality.
3. Sharing Your Information
BookMySoftware does not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist in platform operations — including hosting, analytics, and email delivery — subject to confidentiality obligations.
We may disclose information if required by applicable law, court order, or regulatory authority, or to protect the rights and safety of users and the platform.
4. Cookies and Tracking
The platform uses cookies and similar technologies to maintain session state, remember preferences, and collect aggregate analytics. Essential cookies are required for the platform to function. Analytics and preference cookies can be managed through your browser settings.
Third-party widgets such as live chat tools may set their own cookies subject to their own privacy policies.
5. Data Retention
Personal data is retained for as long as necessary to fulfil the purposes described in this policy, or as required by applicable legal obligations. Contact enquiry data is typically retained for 24 months and then permanently deleted unless an ongoing relationship exists.
6. Your Rights
You have the right to request access to the personal data we hold about you, to request correction of inaccurate data, and to request deletion of your data where no legitimate retention obligation applies. To exercise these rights, contact us at support@bookmysoftware.com.
7. Security
BookMySoftware applies industry-standard technical and organisational measures to protect the personal information held on the platform. No method of transmission over the internet is entirely secure, and absolute security cannot be guaranteed.
8. Third-Party Links
Software profile pages contain links to third-party vendor websites. BookMySoftware is not responsible for the privacy practices or content of those websites. Reviewing the privacy policies of external sites before sharing personal information is recommended.
9. Children's Privacy
The BookMySoftware platform is intended for business use by adults. The platform does not knowingly collect personal information from individuals under the age of 18.
10. Changes to This Policy
This privacy policy may be updated periodically. Material changes will be indicated by a revised "last updated" date at the top of the page. Continued use of the platform after updates constitutes acceptance of the revised policy.
11. Contact Us
Privacy-related questions and requests can be directed to: support@bookmysoftware.com
For press and media inquiries: pr@bookmysoftware.com